From This Author
Why supply chain reorganisation now tops the CEO’s agenda
Amid mounting geopolitical tensions, CEOs must take direct control of supply chain resilience, writes IMD’s Carlos Cordon
The challenges of using true demand through the supply chain
Sell-out data can transform demand forecasting, optimise supply chains and drive valuable efficiencies and effectiveness, write Ralf Seifert and Richard Markoff
When it comes to working capital, don’t dig yourself into a hole
Companies responding to the shock of higher borrowing costs must beware of three common misconceptions, write IMD's Salvatore Cantale and Marc Woodfield
Taking the pain out of appraisals: rethinking performance reviews
Organisations are rethinking performance management with a focus on continuous feedback, clear goals and employee development, writes IMD's Lars Häggström
NPS: A (somewhat) useful metric, not a magic wand
Net promoter score has become a useful metric for business, but companies need to understand its limitations and avoid misusing it, warns IMD’s Frédéric Dalsace
Three strategies to de-risk supply chains amid geopolitical tensions
De-risking strategies, sustainability considerations and geopolitical awareness will help reshape how businesses operate in the future, writes IMD’s Carlos Cordon
How AI will accelerate the end of the 5-day week
Experiments with working patterns have been hit and miss, but generative AI offers a new way forward for productivity, employment and employee happiness, writes IMD's Michael R. Wade
The changing role of data scientists: from astronaut to race-car driver
To unlock commercial value from their data, businesses are scrambling to hire data scientists who are in short supply, write Amit Joshi, Magali Deloof and Henriëtte Hoving
How successful organisations can hire and fire at the same time
As organisations shed staff from one part of the business while hiring for another, workforce tensions must be managed during this process, writes IMD's Lars Häggström
The permanence paradox: why shareholder value always wins
The powerful ‘Big Three’ index funds managers will not protect their portfolio companies from hedge fund activists, writes Jerry Davis
How compassionate leaders improve business performance
Measuring leaders’ empathetic qualities against employee motivation is one way to quantify its impact on business performance, write IMD's Paolo Cervini and Gabriele Rosani
Inside Roblox's blueprint for disruptive innovation
Roblox’s recipe of simple fun for the masses highlights the flaws in Meta’s more sophisticated approach for high-value customer segments, writes IMD's Howard H. Yu
The end of ‘made in China’? Five ways to cut supply chain risks
COVID outbreaks and geopolitical tensions underscore the urgent need to look beyond costs and diversify production to alternative locations, writes IMD's Carlos Cordon
Does blockchain have a future in supply chains?
Blockchain implementation in the global supply chain seems to have reached an impasse, writes IMD's Ralf W. Seifert
Are big tech companies victims of their own success?
The world’s largest technology companies have delivered stellar growth but the good times may prove their eventual undoing, says IMD’s Mike Wade
Workplace surveillance: should employers be using 'bossware'?
While more than 500 workplace surveillance technologies have been created to monitor workers, Jerry Davis asks if there are other ways to ensure efficiency and compliance
The next frontier of AI in marketing
Chief marketing officers (CMOs) need to learn how to use AI to drive wholesale change in their marketing strategies, writes IMD's Amit Joshi
Following on from a founder in the family business
Taking control of the family business provides opportunities to innovate while benefiting from the company’s historical approach to success, writes IMD's Alfredo De Massis
Marketing in the metaverse: time to explore, experiment and learn
As the metaverse expands its reach, IMD’s Howard H. Yu examines how CMOs should position themselves to make the most of related business opportunities
Beyond subscription models: recurring revenue-generating patterns
With Netflix’s loss of subscribers, it may be time to move towards alternative models of customer retention, write Alexander Osterwalder and Matthieu Manzoni
Time to start planning for quantum
Quantum computing could arrive sooner than many leaders expect and they need to start laying the groundwork now, write Piers Clinton-Tarestad, Justin Ging and Denise Ruffner
Three ways CEOs can untangle supply chains
Supply chain management was about reducing costs in the past, but now executives are also trying to improve resilience and reduce shortages, writes IMD's Carlos Cordon
Five ways to figure out how to make the most of your data
Putting the right infrastructure in place and demystifying data analytics for employees will help companies gain a competitive edge, writes IMD's Amit Joshi
How to grow a family-owned investment portfolio
Making the transition from selling a family-owned business to growing a family-owned investment portfolio requires a long-term commitment, writes IMD's Peter Lorange
Three paradoxes luxury brands face in the digital era
Luxury brands can maintain exclusivity by extending into the digital world and using consumer insights to personalise interactions, writes IMD's Hannes Gurzki
How to stop worrying about employee mental health
You can turn your worry about your employees’ mental health into constructive action when you learn what to watch for and when to act, write Alyson Meister, Kathleen M. Pike and Daryl Tol
Learning from local start-ups: how to innovate in China
There are several ways Western multinationals can leverage the innovation capabilities of China’s start-up ecosystem, write Erik Walenza-Slabe, Yunfei Feng and Mark Greeven
The bullwhip effect in supply chains and how to prevent it
The bullwhip effect has been wreaking havoc on supply chains for decades, but a new approach to improve incentives, transparency and communications has emerged, write Ralf Seifert and Olov Isaksson
NFTs are not a gimmick. They could radically transform your business
The token economy could transform your company, turning on its head the concepts you currently have of business model, customer, shareholder, supplier and user, writes IMD's Arturo Bris
Six steps to building effective teams fast
Newly appointed CEOs and senior leaders must concentrate their energy on getting the right people in place quickly, as failure to build an effective team fast will have serious consequences, writes IMD's Michael Watkins
Is the world ready for the invasion of the digital nomads?
Both companies and countries need to adapt their policies to accommodate and attract this new breed of worker, writes IMD Business School's Arturo Bris
Employees behaving badly: how high CEO pay can encourage wider wrongdoing
Research suggests that CEO stock option schemes combined with a large pay gap can encourage and motivate lower-ranking employees to commit illegal behavior
Coach your people to switch from 'survive' to 'thrive' mode
Understanding what motivates your people can help you connect with your staff and prevent them from becoming disengaged as they contend with the uncertainty wrought by the pandemic, write IMD's Michael Watkins and Brenda Steinberg
Localisation: where effective supply chain management meets smart politics
With global threats from COVID to trade tensions exposing companies to costly disruptions, leaders should be thinking about supply chain resilience and regionalisation, write Salvatore Cantale and David Bach
The top 5 communication pitfalls to avoid during a CEO transition
There are five considerations when it comes to developing an effective plan for maximising communication during CEO transitions, write Donna Teach and Michael Watkins
When managing change in the virtual world, less is definitely more
It’s always been tough for CEOs to drive through new ways of working, and the virtual office has added to the challenge. But there are solutions, write Ask Agger and Jennifer Jordan
The essential elements to successful negotiation and dispute resolution
Focusing on post-negotiation outcomes and aiming for consensus increase the chances of successful dispute resolution, write Suzanne C. De Janasz, Michael Watkins, Christopher Zintel and Susan Stehli
Want the best performance and productivity? Take a rest
Executives can learn how to optimise productivity and performance by studying the training routines of Olympic athletes, write IMD Business School's Susan Goldsworthy and Lindsay Sarah Krasnoff
From audio apps to food delivery, picking winners in era of change
Keeping a fluid mindset is vital as we steer a course towards a post-pandemic business landscape. IMD Business School's Howard Yu identifies four trends that are likely to outlast COVID-19
Amazon’s prime movers face a tricky transition
Jeff Bezos will find the move from CEO to Chairman of the Board far from easy. IMD Business School's Didier Cossin and Michael Watkins provide advice on avoiding the pitfalls
Fuse soft skills and digital for customer centricity on steroids
Companies must blend soft skills such as empathy, humility and audacity with digital innovation to achieve true customer centricity, write IMD Business School's Didier Bonnet, Katharina Lange and Frédéric Dalsace
Digital automation: reaping the benefits requires careful planning and processes
Careful planning and processes are required to manage the speed, resources, sponsor commitment and change activities associated with technology implementations, writes IMD Business School's Bettina Büchel
Six leadership myths debunked during the pandemic
Many beliefs about leadership, people and work have evaporated before our eyes over the past 18 months, and some of these beliefs have been held for so long that they became myths, writes IMD Business School's Susan Goldsworthy